Question

When employees use email, word processors, electronic scheduling / calendars, they are using which of the following?

a) Transaction processing systems
b) Process control systems
c) Office automation systems
d) Decision support systems

Answer 1

Employees using email, word processors, and electronic scheduling/calendars are using Office Automation Systems (OAS) to improve efficiency and assist with daily office tasks.

Step-by-step explanation:

When employees use email, word processors, electronic scheduling/calendars, they are using Office Automation Systems (OAS). OAS are designed to assist with day-to-day office tasks and improve efficiency in work processes. They provide tools and software applications for communication, document creation and management, scheduling, and other administrative activities.