Question

Edwards Deming, American quality expert has formulated a complex management philosophy that is summarized in what he termed "A system of Profound Knowledge." Deming's profound knowledge consist of the following ideas EXCEPT:

a) quality equals productivity
b) appreciation for a system
c) psychology
d) some knowledge of the theory of variation
e) all of the above are correct

Answer 1

Edwards Deming's 'A system of Profound Knowledge' includes appreciation for a system, psychology, knowledge of the theory of variation, and quality equals productivity.

Step-by-step explanation:

Edwards Deming, an American quality expert, developed a management philosophy called 'A system of Profound Knowledge'.

Deming's profound knowledge consists of four ideas: appreciation for a system, psychology, some knowledge of the theory of variation, and quality equals productivity.

Therefore, the correct option is (e) All of the above are correct.