Final answer:
The special staff QA Office's role, especially within the FDA's Office of Regulatory Affairs, is to ensure public safety by inspecting facilities, investigating complaints, and reviewing documentation to certify that health-related products meet set standards.
Step-by-step explanation:
The job of the special staff QA Office, particularly in the context of the Office of Regulatory Affairs at the FDA, is to protect public health by ensuring that products such as medical devices, drugs, and biological products are safe and effective. This is achieved through inspections, investigations of complaints, illnesses, or outbreaks, and reviewing documentation. Consumer Safety Officers, the frontline investigators, perform these tasks and are crucial in assessing whether the regulated products comply with the necessary standards and regulations. Moreover, they are involved in conducting physical or documentary examinations when necessary.