Final answer:
To solve the delivery timing issue, the food delivery company can utilize machine learning algorithms such as predictive analytics, route optimization, and demand forecasting to improve punctuality, customer satisfaction, and lower the incidence of free deliveries.
Step-by-step explanation:
The food delivery company in question is struggling with on-time deliveries, resulting in unsatisfied customers and the financial burden of compensating with free food. To address this issue effectively, a suitable machine learning algorithm could optimize delivery routes and schedules. One key approach could entail harnessing a predictive analytics model to anticipate potential delays and dynamically adjust routes in real-time. Additionally, employing route optimization algorithms could streamline delivery paths to ensure that deliveries are carried out in the most efficient sequence. Furthermore, a demand forecasting algorithm could predict busy periods, enabling the company to allocate resources accordingly to prevent service disruptions. These machine learning solutions can altogether contribute to reduced costs, increased customer satisfaction, and improved overall efficiency.