Final answer:
Microsoft Teams is the tool that enables users to collaborate on a task real-time and link conversations to records.
Step-by-step explanation:
The tool that enables users to collaborate on a task real-time and link conversations to records is Microsoft Teams. Microsoft Teams is a collaboration platform that allows users to create an online workspace where they can communicate, share files, have video conferences, and organize tasks. It provides real-time collaboration features and seamlessly integrates with other Microsoft Office products like Word for review and comment features.