Final answer:
Ideally, all HR projects should evaluate their projects through all five levels, from Reaction to ROI calculation. Evaluating at all levels allows HR to assess satisfaction, learning, behavior, results, and ROI.
Step-by-step explanation:
Ideally, all HR projects should evaluate their projects through all five levels, from Reaction to ROI calculation. By evaluating at all five levels, HR projects can assess the effectiveness and impact of their initiatives.
For example, at the Reaction level, HR can gather feedback from participants to determine their satisfaction and perception of the project. At the Learning level, HR can assess the knowledge and skills gained by participants.
At the Behavior level, HR can evaluate how the project affected participants' behavior and actions in the workplace. The results level assesses the impact of the project on organizational performance indicators, such as productivity and profitability. Finally, the ROI level calculates the return on investment to determine the financial value of the HR project.