Question

An advantage of a centralized sales training program is that usually:

A. Highly capable training personnel are more likely to be available than in decentralized programs.
B. It is less expensive than decentralized programs.
C. There are fewer administrative problems as compared with branch office programs.
D. Branch managers are better trainers than home office personnel.
E. None of these are correct.

Answer 1

The main advantage of centralized sales training is the likelihood of having highly capable training personnel, offering consistent and specialized training across the organization.

Step-by-step explanation:

The student is asking about the advantages of a centralized sales training program over decentralized approaches. Among the options provided, the answer is A: Highly capable training personnel are more likely to be available than in decentralized programs. Centralized programs can tap into specialized training staff and can ensure a consistent level of training across the organization. While B might be true in some cases, the primary advantage lies in the quality and availability of training personnel. C could also be relevant, but it is not the main advantage when compared to decentralization. Lastly, D is not correct as it stands in contrast to the main principle of centralized training, which is that specialized, not branch, managers provide better training.