Question

As a nurse discharges a patient, the patient gives the nurse a card of appreciation made in an arts and crafts group. Select the nurse's best action.

a. Recognize the patient's thoughtfulness. Express appreciation and accept the card.
b. Inform the patient that accepting gifts violates policies of the facility. Decline the card.
c. Acknowledge the patient's transition through the termination phase, but decline the card.
d. Accept the card. Invite the patient to return to participate in other arts and crafts groups.

Answer 1

The nurse should accept the patient's card of appreciation, as it fosters a positive relationship while being mindful of facility policies.

Step-by-step explanation:

The best action for a nurse when a patient gives a card of appreciation upon discharge is to recognize the patient's thoughtfulness, express appreciation, and accept the card. This response not only acknowledges the patient's gesture but is also in line with promoting a positive nurse-patient relationship. Declining the card could be perceived as a rejection of the patient's gratitude. However, the nurse must be cautious not to violate any specific gift policy of the healthcare facility.