Final answer:
The statement is FALSE. An agent skilled in many work groups but restricted to a single gate cannot utilize their skills in other work groups.
Step-by-step explanation:
The statement is FALSE.
An agent who is skilled in many work groups is considered versatile and can perform well in various tasks.
However, if the agent is restricted to a single gate, it means they can only access and work on tasks that are specific to that particular group or department.
This restriction limits their ability to utilize their skills in other work groups.
For example, imagine an employee who is skilled in both marketing and finance.
If they are restricted to the marketing department and are not allowed to work on finance-related tasks, they will not be able to apply their finance knowledge and skills in their work.