Question

The benefits administrator processes open enrollment window on March 1, 2017 for Program: XX Life Insurance, but cannot find the life event date of March 15, 2017. What could be a reason for this?

A) A cycle has already run for Open Enrollment, so no life event date is available.
B) The Benefits administrator has a login from the previous date to that of 15 March 2017.
C) There is no configuration for Open enrollment for the XX Life Program.
D) The life Event date configuration for XX Life Program is not 15 March

Answer 1

The reason could be that there is no configuration for Open enrollment for the XX Life Program.

Step-by-step explanation:

The reason why the benefits administrator cannot find the life event date of March 15, 2017, for Program: XX Life Insurance could be option C) There is no configuration for Open enrollment for the XX Life Program. This means that the open enrollment window for the XX Life Program is not set up or activated, so there are no life event dates available for that program.