Final answer:
External influencers in an organization are entities outside the company such as customers, suppliers, and regulators, not internal roles outlined by Mintzberg's management theory.
Step-by-step explanation:
According to Mintzberg, external influencers in an organization are not internal roles such as Chief Executive Officers, Line managers, Operators, or Support staff. Instead, external influencers refer to individuals or organizations outside of the company that can affect its operations or decision-making process. These may include customers, suppliers, competitors, regulators, and investors. They can exert influence through market trends, regulations, competitive actions, or capital allocation. In Mintzberg's organizational structure, influence by external parties is recognized as an important factor for strategic decision-making.