Final answer:
The act described is interrogating the patient, which involves persistent questioning that can make them feel valued but defensive. The correct option is C.
Step-by-step explanation:
The behavior described in the question is the act of interrogating the patient. Persistent questioning of the client can make them feel valued for the information they give, but it also places them on the defensive.
Interrogating a patient is a common practice in healthcare to gather necessary information for diagnosis and treatment. However, it is important to strike a balance between gathering information and ensuring the patient feels comfortable and respected.
Other approaches such as investigating or probing may also involve questioning, but they do not carry the same negative connotation as interrogating.The correct option is C.