Question

According to leaders, this is the dynamic process through which the emotions of 1 employee are transferred to another through nonverbal channels.

A) Emotional Intelligence
B) Emotional Contagion
C) Emotional Labor
D) Emotional Expression

Answer 1

Emotional contagion is the dynamic process through which emotions are transferred from one employee to another through nonverbal channels.

Step-by-step explanation:

According to research on emotions, the dynamic process through which the emotions of one employee are transferred to another through nonverbal channels is referred to as emotional contagion.

It involves the transmission of emotions through behaviors such as facial expressions, body language, and tone of voice. For example, when a leader becomes upset or frustrated, their emotions can be transmitted to their employees, influencing their emotional state as well.