Question

Which of these is NOT a step in benchmarking?

a. Compare current organization practices againts those of chief competitors or some general industry standard
b. Compute an index score that measures the neccessary rate of performance improvement
c. Analyze and critically evaluate current practices
d. Define a systematic route for improving organizational project management practices

Answer 1

In benchmarking, organizations compare current practices, analyze them critically, and define routes for improvement. Computing an index score for performance improvement is not a direct step of benchmarking but might be a subsequent measure used.

Step-by-step explanation:

The question relates to the process of benchmarking in a business context. When benchmarking, an organization typically follows these steps: (a) Compare current practices against those of competitors or general industry standards; (c) Analyze and critically evaluate current practices; and (d) Define a systematic route for improving practices. However, (b) Computing an index score that measures the necessary rate of performance improvement is not typically considered a direct step in the benchmarking process itself, but more of a metric or tool that might be used after the benchmarking process to track ongoing progress.