Final answer:
When asked by the public to produce a security guard license while on duty, it is usually best to produce it immediately. If there are safety concerns or doubts about the request, asking why or contacting a supervisor is advisable. Security guards can refuse tasks if they have a valid reason, such as concerns over safety.
Step-by-step explanation:
If you are on duty as a security guard and are asked by a member of the public to produce your security guard license, the most appropriate response would typically be to produce it immediately, provided that you are required to carry it by your employer and the law. It's important to comply with reasonable requests for identification, especially when they pertain to your professional capacity and are within legal bounds.
However, if you have concerns about the requestor's intentions or the legality of the request, you have the right to ask why your identification is being requested. In cases where a situation feels unsafe or you're unsure about the procedure, it's advisable to get in touch with your supervisor for further instructions. Above all, your actions should align with professional conduct and the guidelines provided by your employer and the law.
Speak up immediately if you feel a task or request is inappropriate or unsafe. Remember, you can refuse a task for valid reasons such as safety concerns. Meanwhile, always remain courteous and professional in your interactions.