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A medical assistant is checking in a patient who has hearing loss. What action should the medical assistant take?

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Final answer:

A medical assistant should employ clear communication, aid with assistive devices, and create a supportive environment to check in a patient with hearing loss effectively.

Step-by-step explanation:

A medical assistant checking in a patient with hearing loss should take several actions to provide appropriate support and care. These actions include facing the patient when speaking to ensure lip-reading is possible, speaking clearly and without shouting, possibly using written communication or assistive devices to aid in the exchange of information, being patient and attentive, and ensuring that the environment is conducive to the patient's communication needs, such as minimizing background noise. It is essential for the medical assistant to be understanding and to make necessary accommodations to facilitate effective communication and a positive healthcare experience for the patient with hearing loss.

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User Emil C
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