Final answer:
Haylee has been advised not to mention her company's name in the response. This can improve the negative web page's ranking for keyword searches and make the response more effective in minimizing the impact of the scam report. Therefore, the correct option is B.
Step-by-step explanation:
Haylee has been advised not to mention her company's name in the response because mentioning it can actually improve the negative web page's ranking for keyword searches. By not mentioning the company's name, the response will be more effective in minimizing the impact of the scam report. Furthermore, it is advised to avoid appearing as an employee of the company, so that the response is better accepted.