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Which of the following is not considered a category within the support value activities in a value chain analysis?

A. Technology development.
B. Outbound logistics.
C. Human resource management.
D. Firm infrastructure.

asked
User Peggy
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1 Answer

6 votes

Final answer:

The support value activity not included in a value chain analysis is Outbound logistics, as it is a primary activity. Support activities include technology development, human resource management, and firm infrastructure.

Step-by-step explanation:

The category that is not considered part of the support value activities in a value chain analysis is B. Outbound logistics. In the value chain model proposed by Michael Porter, the primary activities include inbound logistics, operations, outbound logistics, marketing and sales, and service. The support activities include technology development, human resource management, and firm infrastructure. Outbound logistics, however, is a primary activity focused on delivering the product to the customer and does not fall into the support activities category.

To clarify, support activities are those functions that facilitate and enhance the efficiency and effectiveness of the primary activities within the value chain. Examples of these include technological improvements (such as research and development), staffing and training initiatives, and foundational corporate functions like financing, planning, and administration.

answered
User Cumhur
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