Final answer:
The phrase provided is an example of empathy, indicating a desire to help immediately and address the root cause later. This is in line with Carl Rogers' emphasis on empathy in communication, which is key to resolving conflicts and fostering understanding.
Step-by-step explanation:
The phrase "I can give you a workaround for this problem, then later we can diagnose the cause of the problem so you don't encounter it again" is an example of empathy. This approach demonstrates an understanding and recognition of the individual's immediate need while also acknowledging the importance of resolving the underlying issue in the long term. In the context of the question, Carl Rogers' concept of providing genuineness, empathy, and a supportive environment aligns with the scenario where one is not only interested in a quick fix but also in the overall well-being and development of the other party.
Creating a productive conversation following a conflict involves carefully choosing words and questions. Asking for an explanation in a non-confrontational manner, such as "Can you explain to me what motivated you to say that in the meeting?" promotes understanding and learning, reflecting an empathetic communication style.