Question

Where can you see an overview of your leads, opportunities, projects, and their statuses?

A) In a CRM software dashboard
B) In an email inbox
C) On a whiteboard
D) In a physical file cabinet

Answer 1

A CRM software dashboard

Step-by-step explanation:

CRM, or Customer Relationship Management, software is a type of technology that helps businesses manage and analyze interactions with their current and potential customers. The primary goal of CRM software is to improve business relationships, streamline processes, and increase profitability. CRM systems consolidate customer information, automate sales, marketing, and customer service tasks, and provide a centralized platform for managing customer interactions.

The correct answer is A) In a CRM software dashboard. A CRM (Customer Relationship Management) software is a tool used by businesses to manage relationships and interactions with customers. It provides an overview of leads, opportunities, projects, and their statuses, allowing users to track the progress of their sales and marketing activities.