Question

Front-office activities typically include internal, upstream business functions."

a) True
b) False

Answer 1

Front-office activities do not typically include internal, upstream business functions.

Step-by-step explanation:

The statement that front-office activities typically include internal, upstream business functions is False.

Front-office activities are customer-facing activities that involve direct interaction with customers. They include functions such as sales, marketing, customer service, and relationship management. On the other hand, internal, upstream business functions are typically part of back-office activities and involve functions like accounting, procurement, and human resources. Therefore, front-office activities and internal, upstream business functions are distinct and separate.