Question

You have been tasked with bridging your recent shifts scan compliance metric. You have discovered that your scan compliance was 99.64% for the shift, your PPH was 85, and all the volume was processed. What is the first thing you need to know in order to bridge this metric?

Answer 1

The first thing you need to know in order to bridge this metric is the target scan compliance percentage. Calculate the number of missed scans by subtracting the actual scan compliance percentage from 100% and multiplying it by the total volume. Identifying and addressing the reasons for the missed scans will help improve scan compliance in future shifts.

Step-by-step explanation:

The first thing you need to know in order to bridge this metric is the target scan compliance percentage that you are aiming for. This information will help you determine the gap between your current scan compliance of 99.64% and the desired level. For example, if the target scan compliance is 100%, then the gap would be 0.36%.

Once you have the target scan compliance, you can calculate the number of scans that were missed during the shift. This can be done by subtracting the actual scan compliance percentage from 100% and then multiplying it by the total volume. For example, if the target scan compliance is 100% and the total volume processed was 1000 units, then the number of missed scans would be (100% - 99.64%) * 1000 = 3.6 units.

Identifying the reasons for the missed scans is another important step in bridging the metric. It could be due to various factors such as equipment malfunction, human error, or process inefficiencies. By analyzing and addressing these reasons, you can take corrective measures to improve scan compliance in future shifts.