Final answer:
True, quality service is fundamental for attracting and retaining customers, enhancing reputation, and ensuring customer loyalty which, in turn, supports business profitability.
Step-by-step explanation:
True, providing quality service is one of the keys to attracting and retaining customers. This is because exceptional service enhances your reputation and fosters customer loyalty. Buyers who trust in a business's reputation are less concerned about receiving poor-quality products, and companies with good reputations can command higher prices, leading to increased profitability. When employees provide quality service, it can also result in positive feedback from their supervisors, open up opportunities, and increase job satisfaction.