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What percentage of customers disconnect their services, not because they experienced a specific problem, but because they felt unimportant?

1 Answer

2 votes

Final answer:

Approximately 80% of customers may disconnect their services because they feel unimportant.

Step-by-step explanation:

The percentage of customers who disconnect their services because they feel unimportant can be calculated by looking at the survey data provided. According to the information given, 79% of customers expressed concern about data use by companies, and 81% felt they had little control over the data collected by these companies. These percentages can be used to estimate the proportion of customers who may disconnect due to feeling unimportant.

To calculate the percentage of customers who felt unimportant, you can take the average of the two percentages mentioned above. So, (79% + 81%) / 2 = 80%.

answered
User Steve Koch
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