Final answer:
True. Officeholders being selected based on their technical qualifications reflects the characteristic of impersonality in bureaucracies.
Step-by-step explanation:
True. Officeholders being selected based on their technical qualifications reflects the characteristic of impersonality in bureaucracies. Impersonality is a key characteristic of bureaucracies, wherein personal feelings are removed from professional situations to avoid nepotism, favoritism, and bias.
This allows large formal organizations to effectively and efficiently serve customers and protect their members.