Question

Which one of the following methods is NOT a banking service that can be delivered remotely?

a. Face-to-face.
b. Internet.
c. Mobile phone.
d. Call centers.
e. All of the above are bank service delivery methods.

Answer 1

The 'face-to-face' option is not a remote banking service delivery method, whereas Internet, mobile phone, and call centers are forms of remote banking services.

Step-by-step explanation:

The method that is NOT a banking service that can be delivered remotely is face-to-face. This means meeting in person with a bank representative, which is the opposite of remote service. Remote banking services include those delivered via the Internet, through mobile phone applications, and using call centers, as these can all be accessed without physical presence.