asked 99.8k views
3 votes
Which of the following involved in active listening seeks to summarize or simplify the sender's thoughts and feelings or to resolve any confusion in the message?

a. Reflecting
b. Clarifying
c. Paraphrasing
d. Questioning

asked
User Abubakar
by
8.1k points

1 Answer

4 votes

Final answer:

In active listening, clarifying is the process used to summarize or simplify the sender's message and resolve confusion by ensuring the listener accurately understands through questions and, potentially, paraphrasing.

Step-by-step explanation:

The aspect of active listening that seeks to summarize or simplify the sender's thoughts and feelings or to resolve any confusion in the message is known as clarifying. Clarifying involves ensuring that the listener's understanding of the message is accurate by asking questions for further explanation and can include paraphrasing the original message. This is essential in effective communication as it helps prevent misunderstandings and ensures that all parties have a clear understanding of the discussion at hand.

answered
User Darnel
by
7.9k points
Welcome to Qamnty — a place to ask, share, and grow together. Join our community and get real answers from real people.