Final answer:
The manager should reject the delivery and return it to the supplier because partially thawed and torn packages of frozen steaks can lead to bacterial growth and pose health risks.
Step-by-step explanation:
If partially thawed, torn packages of frozen steaks are delivered to an operation, the manager should reject the delivery and return it to the supplier. Accepting and using foods that have been stored or delivered in inappropriate temperature conditions can lead to bacterial growth and foodborne illness. Proper food safety measures dictate that perishable items like beef steaks be kept at a safe temperature to prevent the risk of contamination and health risks associated with harmful microorganisms. The fact that the steaks are partially thawed and in torn packages implies that they potentially have been exposed to temperatures above -2 °C (28 °F), which may both stop microbial growth and even kill susceptible organisms. Moreover, freezer burn can negatively affect the quality of the food, although it does not necessarily mean the food has gone bad.