Question

When considering customer service, the acronym, READ, stands for?

1) Respect, Empathy, Attentiveness, Diligence
2) Reliability, Efficiency, Accuracy, Dedication
3) Responsiveness, Effectiveness, Accountability, Determination
4) Relationships, Engagement, Adaptability, Discipline

Answer 1

The acronym READ stands for Respect, Empathy, Attentiveness, and Diligence. So, the correct answer is option 1.

Step-by-step explanation:

The correct answer is option 1) Respect, Empathy, Attentiveness, Diligence. When considering customer service, the acronym READ stands for these four qualities. Respect means treating customers with dignity and politeness, empathy involves understanding and relating to the customer's feelings and needs, attentiveness ensures that the customer's needs are fully attended to, and diligence means consistently providing quality service.

So, the correct answer is option 1.