Question

__________ is the increased customer value achieved through performing organizational functions, such as marketing, production, and operations, more efficiently.

1) Aggregation
2) Organizational Synergy
3) Differentiation

Answer 1

3. Product differentiation is the increased customer value achieved through performing organizational functions more efficiently by making consumers believe that a firm's products are different from its competitors'.

Step-by-step explanation:

3. Product differentiation is the increased customer value achieved through performing organizational functions, such as marketing, production, and operations, more efficiently. It involves making consumers believe that a firm's products are different from its competitors'.

This can be done by offering friendlier service, free delivery, guarantees of quality, variations on existing products, and a better shopping experience.