Final answer:
In the ISSA drawing-in phase, trainers are encouraged to listen first before making recommendations in order to gain client trust.
Step-by-step explanation:
In the ISSA drawing-in phase, it is emphasized to listen first before making recommendations in order to gain client trust. By listening to the client's preferences, schedule, and available resources, the trainer can develop a personalized program that aligns with the client's individual needs and goals. This approach increases the likelihood of success in drawing the client into a fitness lifestyle and helps establish the trainer as a professional.