Question

The health care field is interested in developing research related to emotional

intelligence because __________.

a. it directly improves patient satisfaction
b. it directly decreases mortality rates
c. it improves human performance
d. it directly improves working conditions

Answer 1

Research related to emotional intelligence in the healthcare field improves patient satisfaction, human performance, and working conditions.

Step-by-step explanation:

The health care field is interested in developing research related to emotional intelligence because it directly improves patient satisfaction, improves human performance, and directly improves working conditions. Emotional intelligence allows health care providers to better understand and empathize with patients, leading to improved satisfaction levels. It also helps in managing stress and fostering positive relationships among healthcare professionals, contributing to better overall performance and working conditions.