Final answer:
All stages of an enterprise are involved, either directly or indirectly, in fulfilling a customer request.
Correct option is True
Step-by-step explanation:
In any enterprise, all stages are involved, either directly or indirectly, in fulfilling a customer request. This means that from the initial stage of identifying customer needs to the final stage of delivering the product or service, every department and function within the enterprise plays a role in meeting customer requirements.
For example, in a manufacturing company, the production department is directly involved in producing the goods according to customer specifications, while the sales and marketing department is indirectly involved in understanding customer demands and promoting the products to attract customers.