Question

Warranties provide repair and/or maintenance for a specific time for a car, home, or major appliance and is included in the price of the product (usually provided by the manufacturer). What is the purpose of the warranty?

A. Boosting sales
B. Ensuring customer satisfaction
C. Reducing production costs
D. Complying with regulations

Answer 1

Warranties are included in the price of a product and provide repair and/or maintenance for a specific time period. Their purpose is to ensure customer satisfaction by reassuring customers and addressing any issues that may arise. Correct option is B.

Step-by-step explanation:

The purpose of a warranty is Ensuring customer satisfaction. Warranties are included in the price of a product, such as a car, home, or major appliance, and they provide repair and/or maintenance for a specific time period.

By offering warranties, manufacturers aim to reassure customers that they stand behind the quality of their products and are willing to address any issues that may arise during the warranty period. This helps build trust and enhances customer satisfaction.