Question

A medical assistant is checking in a patient who does not speak english. What action should the MA take?

Answer 1

When checking in a patient who does not speak English, a medical assistant should take certain actions to ensure effective communication and understanding.

Step-by-step explanation:

When checking in a patient who does not speak English, a medical assistant should take certain actions to ensure effective communication and understanding. Here are some steps the MA can take:

1. Use a professional interpreter or language translation service to facilitate communication between the patient and healthcare provider.
2. Utilize visual aids, such as pictures or diagrams, to explain instructions or questions.
3. Use simple, non-technical language and speak slowly and clearly.
4. Allow extra time for the patient to process information and respond.
5. Utilize body language and gestures to convey meaning.
6. Encourage the use of gestures or writing if the patient is comfortable with those methods of communication.