Final answer:
Managing an organization's reputation is true because it encompasses all organizational aspects such as products, performance, credibility, and public relations, which are essential for customer trust and loyalty.
Step-by-step explanation:
The statement that managing an organization's reputation involves all aspects of the organization, including products, performance, credibility, and taking care of publics, is true. Effective reputation management is crucial for organizations to maintain customer loyalty and attract new customers. Buyers who trust a company's reputation are less likely to be concerned about product quality. This can lead to the ability to charge higher prices and gain more favorable customer perceptions. For example, a well-established grocery store with a good reputation can command higher prices compared to a temporary stand at a farmer's market because customers have more confidence in its offerings. Moreover, reputation management is also about impression management, where individuals work to influence how they are perceived in the workplace. This can involve everything from showing integrity to being a team player, which could result in positive outcomes such as promotions or bonuses. Therefore, organizations and individuals alike must be diligent in how they manage their reputations.