Question

Goldratt believes that conflicts are usually based on _____.

A) Unclear assignment of responsibilities and roles
B) Faulty assumptions
C) Personality clashes
D) All of the above
E) A and C only

Answer 1

Goldratt believed that conflicts are usually based on faulty assumptions. Identifying and challenging these assumptions is crucial to resolving conflicts and improving organizational performance.

Step-by-step explanation:

Eliyahu M. Goldratt, an Israeli business management guru, was known for his work on the Theory of Constraints, a systems management philosophy. Goldratt believed that conflicts in business are usually based on faulty assumptions. He emphasized the importance of identifying and challenging these assumptions to resolve conflicts and improve organizational performance. Conflicts might arise due to various factors such as work overload, and ambiguity in defining managerial roles. People often avoid admitting their responsibility for issues, leading to conflict based on blaming others for problems. Effective conflict management can lead to innovation and growth within a team if managed correctly.