Question

Which of the following is the social media equivalent of word-of-mouth advertising by which consumers

share information about company products, services, news with family, friends or other people they are
connected to on social media platforms?
a. Consumer to business (C2B)
b. Consumer to consumer (C2C)
c. Business to consumer (B2C)
d. Business to business (B2B)

Answer 1

It option B consumer to consumer

Answer 2

I think it would be A or C. Because the customer is either telling the business that they have something wrong or something good. But the business could be telling the customer about the sales they are giving.

Step-by-step explanation: