Final answer:
Two important but often overlooked sources of reinforcement by managers are procedural justice and intangible rewards like praise, which can significantly impact job satisfaction and productivity.
Step-by-step explanation:
Two important sources of reinforcement that managers often ignore are procedural justice and the effects of intangible rewards like praise. Procedural justice refers to the perceived fairness of the processes that decide various outcomes at work. Ensuring that employees feel that they are treated fairly can significantly reduce negative behaviors such as workplace theft and increase job satisfaction. Moreover, while tangible rewards such as money are commonly used, they can have a detrimental effect on intrinsic motivation compared to intangible rewards. Praise and positive feedback are crucial as they help maintain intrinsic motivation and can lead to greater job satisfaction and productivity. Managers who recognize the value of these sources of reinforcement can create a more motivated and efficient workforce.