Question

A study of managers and consultants by the American Society for Training and Development (ASTD) identified a number of actions that are needed to implement a high performance work system. Which of the following actions was not identified by the study?

a. Ensure early and broad communication.

b. Make sure the system is employee-driven.

c. Make sure there are sufficient resources.

d. Establish methods to measure the results of change.

Answer 1

The action that was not identified in the study is to establish methods to measure the results of change.

Step-by-step explanation:

The action that was not identified in the study by the American Society for Training and Development (ASTD) to implement a high performance work system is d. Establish methods to measure the results of change. The other actions identified in the study include:

1. Ensure early and broad communication
2. Make sure the system is employee-driven
3. Make sure there are sufficient resources