Question

Research has demonstrated that prior studies that had predicted poor outcomes when groups were diverse should be interpreted with caution because when deep-level diversity is considered, diversity may actually contribute positively to work group functioning and effectiveness. The ______ and ______ of organizational members matter more than surface characteristics.

a. Attitudes; behaviors
b. Skills; knowledge
c. Experiences; values
d. Personality; values

Answer 1

The attitudes and behaviors, as well as the experiences and values, of organizational members matter more than surface characteristics when it comes to diversity in work group functioning and effectiveness.

Step-by-step explanation:

The answer to the question is c. Experiences; values. When considering diversity in work group functioning and effectiveness, the attitudes and behaviors as well as the experiences and values of organizational members matter more than surface characteristics.