Question

Svetlana worked for Blockbuster during the time that it was closing its retail operations. She signed an agreement to stay with her store until it closed in January of 2013. Svetlana is honoring that agreement, and she feels that she has an obligation to the company. What type of commitment is Svetlana experiencing?

A. Normative commitment
B. Affective commitment
C. Continuance commitment
D. Transactional commitment

Answer 1

Svetlana is experiencing continuance commitment, as she feels obligated to stay with Blockbuster until it closes. This commitment is based on the perceived costs of leaving the organization.

Step-by-step explanation:

Svetlana is experiencing continuance commitment in this situation. Continuance commitment refers to an employee's commitment to an organization based on the perceived costs and benefits of leaving the organization.

In this case, Svetlana feels obligated to stay with Blockbuster until it closes because she signed an agreement to do so. This commitment is driven by the perceived costs of leaving the organization, such as potential financial losses or negative career implications.

By choosing to honor her agreement and staying with the company until it closes, Svetlana is demonstrating a high level of continuance commitment.