Question

A major department store chain has a strict policy of banning photographs or videos of its sales floor or back room operations. It also does not allow academics to conduct studies of it for publication in research journals. In fact, some of its own top managers refer to the management's policies on secrecy as "verging on paranoid." These policies indicate that the top management of the firm believes the organization's core competencies are

a. causally ambiguous.
b. unobservable.
c. imitable.
d. common.

Answer 1

The major department store chain's strict policy of banning photographs or videos and not allowing academics to conduct studies indicates that the management believes its core competencies are b. unobservable.

Step-by-step explanation:

The major department store chain's strict policy of banning photographs or videos of its sales floor and back room operations, as well as not allowing academics to conduct studies of it for publication, suggests that the top management of the firm believes its core competencies are b. unobservable.

These policies aim to keep the inner workings and practices of the organization hidden from competitors and the public.