Final answer:
The answer is True. Customer Service Life Cycle encourages companies to think in terms of differentiated involvement with the customer during distinct stages of use of a product.
Step-by-step explanation:
The answer to the question is True. Customer Service Life Cycle (CSLC) is a concept that encourages companies to think in terms of differentiated involvement with the customer during distinct stages of use of a product. This concept recognizes that the customer's needs and expectations can vary at different stages of their interaction with a product or service. By understanding and addressing these specific needs, companies can provide better customer experiences and build stronger relationships.