Final answer:
Fellow customers can either enhance or detract from the quality and satisfaction of a service.
Step-by-step explanation:
In the context of a service, fellow customers can enhance or detract from the quality and satisfaction experienced by an individual. Positive behavior from fellow customers can enhance the overall service experience by creating a welcoming atmosphere and fostering a sense of community. For example, in a restaurant, if customers are polite, patient, and respectful towards each other, it can enhance the dining experience for all. Conversely, negative behavior from fellow customers can detract from the service quality and satisfaction. For instance, if customers are rude, disruptive, or complain excessively, it can create a negative atmosphere and diminish the overall enjoyment.