Final answer:
A business that consistently instills customer-centric values in its employees is cultivating a customer-centric corporate culture, which can enhance customer experience and loyalty.
Step-by-step explanation:
When a business communicates customer-centric values and ideals to its employees on a consistent basis, it is developing its corporate culture. A customer-centric culture empowers employees to put the customer's needs at the forefront of every decision and action. This approach to business strategy and daily operations can lead to a more positive customer experience, increased customer loyalty, and ultimately, better business performance.