Question

You are the Microsoft 365 administrator for a company. A user experiences an issue with SharePoint Online. You need to resolve the issue. Which two options can you use? (Choose two.)

a) SharePoint admin center
b) Microsoft 365 admin center
c) Power Platform admin center
d) Security & Compliance admin center

Answer 1

To resolve an issue with SharePoint Online, the Microsoft 365 administrator can use the SharePoint admin center and the Microsoft 365 admin center. The SharePoint admin center is specific to SharePoint, while the Microsoft 365 admin center covers a broad range of services within the Microsoft 365 suite.

Step-by-step explanation:

As the Microsoft 365 administrator tasked with resolving an issue with SharePoint Online, you have a couple of tools at your disposal. The two options you can use are:

1. SharePoint admin center
2. Microsoft 365 admin center

The SharePoint admin center is designed specifically to manage SharePoint Online issues and settings, including site collection management, configuring sharing settings, and checking service health. Meanwhile, the Microsoft 365 admin center provides a more broad range of administrative capabilities across the entire Microsoft 365 suite, including user management, licenses, and service health across all the services, which could include SharePoint Online.

Although the options like c) Power Platform admin center and d) Security & Compliance admin center are useful for their respective areas, they are not the primary tools for dealing with SharePoint Online issues.