Question

Elena approached her coworker privately after a staff meeting in which he publicly criticized her and stated calmly that she was unhappy with the way he treated her and wanted to discuss it. This is an example of _____________ communication.

Answer 1

Elena's private and calm discussion with her coworker after being publicly criticized is an example of assertive communication, a respected approach in workplaces for fostering productivity and mutual understanding.

Step-by-step explanation:

Elena's approach to her coworker after a staff meeting is an example of assertive communication. This style of communication is characterized by being direct and clear while also respectful and polite, finding a balance between straightforwardness and diplomacy. In a workplace, assertive communication is generally valued because it facilitates productive conversations and fosters an environment where mutual understanding can flourish. By choosing to speak privately and calmly with her coworker, Elena is taking a situation that could become emotionally charged and turning it into an opportunity for constructive dialogue. She exemplifies a communication style that encourages learning from each other, bridging the gap created by the conflict with careful consideration of the words and tone used.