Question

An HR professional has been assigned to communicate specific policies and procedures to line managers on how to deal with employee grievances. Which of the following HR roles does this task represent?

A. Advisory
B. Evaluation
C. Control
D. Service

Answer 1

Answer: The task of communicating specific policies and procedures to line managers on how to deal with employee grievances represents the HR role of Advisory (A).

Step-by-step explanation:

Answer 2

The task of communicating specific policies and procedures to line managers on how to deal with employee grievances represents the service role of HR.

Step-by-step explanation:

The task of communicating specific policies and procedures to line managers on how to deal with employee grievances represents the Service role of HR.

The HR professional is responsible for providing assistance and guidance to line managers in handling employee grievances. They serve as a resource, offering support and ensuring that managers have access to the necessary information and tools to address employee concerns effectively.

By fulfilling the service role, HR professionals contribute to creating a positive work environment and fostering employee satisfaction.