Question

In an organization in which the OE/S and B/AR/CR processes are separate processes, the B/AR/CR process usually accomplishes all of the following activities except:

a. picking goods in the warehouse
b. billing customers
c. managing customer accounts
d. securing payment of customer accounts

Answer 1

The B/AR/CR process in an organization handles billing customers, managing customer accounts, and securing payment but not picking goods in the warehouse, which is part of inventory management and order fulfillment.

Step-by-step explanation:

In an organization where the Order Entry/Sales (OE/S) and Billing/Accounts Receivable/Cash Receipts (B/AR/CR) processes are separate, the B/AR/CR process is generally responsible for activities related to billing customers, managing customer accounts, and securing payment of customer accounts. However, it does not typically include activities such as picking goods in the warehouse. This activity is usually part of the inventory management and order fulfillment processes, which may involve the OE/S function depending on how the organization is structured.